Introduction

It is no secret that business environments are continuously changing and require organizations to adapt. Growing factors including digitization and globalization are significant causes for change. Despite this truth, many organizations are unsure on how to implement change management. The key reasons can include:

  • Lack of awareness or knowledge
  • Failure to appreciate its importance or value
  • Fear of its perceived complexity

Regardless of the reasons, there are a few simple ways organizations can apply some key change management practices by asking the right questions.  and leveraging the answers to find value.

Change Management Overview

Change management is the discipline that guides individuals to think and behave differently on a consistent basis to successfully adopt change. This discipline further ensures that people who are impacted by the change are (1) aware of the business reasons for the change, (2) have a desire to make required changes, (3) know what is expected of them, (4) are equipped to think and act differently and (5) are incentivized to champion new ways of thinking and acting.

According to Prosci, effective change management:

  • Raises the possibility of a project meeting its objectives from 16% to 95%.
  • Raises the chances of bringing a project in on-time from 16% to 71%.
  • Increases the chances of on-budget performance from 51% to 82%.

Generally speaking, many organizations recognize the value of change management, but do remain wary. This reservation is demonstrated in statements such as:

  • “It’s too academic.” or “I need something practical.”
  • “What does it mean?” or “How do I know it worked?”
  • “What does it entail?” or “How do I do it?”  
  • “Isn’t it just training?” or “Good communication will address it.”

The good news is that there are simple, yet effective ways to turn wariness into readiness! It starts with, “asking the right questions” and using the answers to identify the activities necessary to support your change management objectives.activities

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